Telkom Services

Good day, I am currently struggle to get the ADSL connected since 30 October 2018. Everyday i am making phone call to sales/accounts/technical team and it seem that nobody is able to assist me with the connection. I have received messages telling me the line is ready for use. I have also received my usernames and passwords and none of them is working. I have waited my 24-48 hours as they told me from the call centres but nothing is working yet. so what ever you do don’t work with Telkom there services suck