Telkom Service Worse than ever before

<p>Telkom , once again, has no idea how to service their customers. We have been offline as a business since before the 19/05/2016. This is the main incoming number to one of the businesses I currently look after.I look after a holding company with 16 Subsidiary companies and this is the last time i am going to deal with an incompetant service provider. I am porting all lines across to an alternativ provider over the next few months. I dont know how they can expect to grow their business when you can only escalate a fault after 7 days and still not have an idea of what the problem is.</p> <p> </p> <p>Ref 21CRI***6</p> <p>Escalation Number - 864164</p> <p> </p>