Hellopeter
Share Your Experience
SS
Scott S

1 reviews | Active since Jul 2018

30 Jul 2018, 11:24

Telkom- service where it doesn't count.

Worst service iv ever received, all I want to do is relocated my Fibre line and they keep canceling the requests without reason. It's been 5 days and 3 hours on the phone total trying to get this right. I'm paying for my Fibre yet I haven't been able to use it.

0
Replies (2)
Telkom
Telkom's reply31 Jul 2018, 09:32
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

SS
Scott S's update31 Jul 2018, 15:56
Reviewer Update
Nothing has helped or worked.. Your "address location team" still cannot find my address. Its on Google, its view-able from GPS, but because your system says "NO" i cant have internet for 21days? I moved 2km away from my last property. Google it: The Blyde, Bronkhorstspruit Rd, Willow Park Manor, Pretoria, 0054. Unit 259 on the 3rd floor. Simple as that, its a new development by Balwin. Call them if you cant find it, but sort this out or ill cancel all my services with you.