TELKOM - SERVICE! WHAT SERVICE!!

If you want poor service then try Telkom, I signed up for a data contract in Feb, then I didn't hear anything from them for weeks. Simcard was delivered eventually, which was supposed to be active within 48hrs, which didn't happen. logged a call, just to find out I was put on a different deal which I didn't signed up for. Lady promised that she will escalate my problem and that someone will call me this all happened in early March, no one called sim wasn't activated to date. But guess what come 1 Apr. a double debit went through my bank account. I was so upset!! I've been trying to get a hold of Telkom, phoning went to 2 different branches which was close off cause!! Then I sent an email, they took their time to respond and when they eventually responded the stupid agent tried to convince me that my service was active since 4 April!!

I tried to cancel the contract, couldn't even do that because I don't even have an account number. I don't know what to do, I'm so frustrated!!

I don't mind paying but can I get at least service before they take my money!!!

I NEED SOME HELP PLEASE!!!!