Telkom service very poor

On 15 August 2018 at 10:00, August, Simone ********** wrote: Hi

The telephone was not working for most of the year and you telling me of a bill that was not paid? I called you call Centre they gave me an amount of R825.00? Not sure what is happening at Telkom, my Mother cannot pay a phone bill if she did not use the phone that is unacceptable If this problem is not going to sorted out I will have to take it higher Angry customer My mother’s details ********** 642 75 croton close Riverlea ext 2 Jhb 2093 From: Nozanele via RT ********** Sent: Wednesday, August 15, 2018 9:18 AM To: August, Simone ********** Subject: [Support # ********** ] ********** 90001 Good day Thank you for email Telkom Technical Support Kindly be advise your account is suspended due to outstanding balance of R1125,16. Regards Telkom Technical Support n Tue Aug 07 11:44:21 2018, ********** wrote: > Good day, > > It has been a month since I logged a faulty line it’s > been close to 8 months that the telephone is not working, but every > month end with out fail there is a bill? > > If the line is not > sorted out by end of the week I will be going to Hellopeter for > bad service. > > Regards > > From: Tandile via RT > ********** > Sent: Sunday, July 08, 2018 9:36 AM > To: August, Simone ********** > Subject: [Support > # ********** ] ********** 90001 > > Good Day > Thank for contacting Telkom Technical Support. > Kindly be advised we have logged a fault for the line with > ref: ********** 8 > > We have also logged dispute for the > months that you were without service, ref: ********** 9 > We apologise for the delay and inconvenience. > Regards > > Telkom Support > Telkom > Internet Technical Support