EA
Eugene A
1 reviews | Active since Jun 2014
27 Feb 2015, 14:44
Telkom Service unavailable
Telkom line(including internet adsl) unavailable for a month but I am being billed I have logged several faults<br> 302CWK270115 then it worked for 2 days then again then I logged again 482CWK240215. I got a bill for the full month and their response is I need to speak to the accounts department hold on for almost half an hour, service is very poor
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Telkom's replyOfficial
27 Feb 2015, 18:10Hello adamseug,
We apologize for the inconvenience caused.
We assure you that an investigation into the incident is currently underway to ensure it never happens again.
Your social media reference number SM92748
Regards,
WilliamLetwaba
Social Media Team
We apologize for the inconvenience caused.
We assure you that an investigation into the incident is currently underway to ensure it never happens again.
Your social media reference number SM92748
Regards,
WilliamLetwaba
Social Media Team
Telkom's reply27 Feb 2015, 18:10
Official
Hello adamseug,
We apologize for the inconvenience caused.
We assure you that an investigation into the incident is currently underway to ensure it never happens again.
Your social media reference number SM92748
Regards,
WilliamLetwaba
Social Media Team
We apologize for the inconvenience caused.
We assure you that an investigation into the incident is currently underway to ensure it never happens again.
Your social media reference number SM92748
Regards,
WilliamLetwaba
Social Media Team