TELKOM SERVICE UNACCEPTABLE

Purchased the Telkom lockdown deal on the beginning of the month of May, promising installation two weeks from purchase. Being a health care worker, and working shifts it was and is important that these things happen timely and on the scheduled date. https://media.telkom.co.za/today/media/photologue/photos/cache/5mb_lite_dealblock_v4_picture_srcset_x400.png

On the day of booked installation no one pitched or even so much as call to explain why installation did not take place. Then no feedback or communication received - a week later I tried to phone to get information regarding issue only to be faced with a very UNHELPFUL consultant who was unable to give me ANY feedback. Then AFTER many phone calls delivery and installation was booked for a specific day WHICH SUITED THEM NOT ME ! SPECIAL arrangement had to be made to accommodate THEM #TELKOMSA

By midday I had to AGAIN phone THEM to find out when they will be arriving only to be told installation will AGAIN not take place...

#cancelingcontractTELKOMSA