Telkom Service towards their customers Sucks

Telkom ADSL and Internet Service is the most useless i have ever met i my life. Had problems with my ADSL line since the 2nd January 2019. We are in August 2019 now still not fixed and working as it should. I have opened tickets every second week and all the do is close it(service restored) get home f&&$ is working. And so it went on and on. Then escalate, nothing happens, by the third time i have escalated they send a specialist out, ok there is a problem with the line. Well if it was fixed i would not have been typing this. So then they say sorry we can only give you 4Meg, wow i am paying for 10meg but they don't care, we are Telkom we don't care about customer services or going the extra mile for customers. I have kept all the ref no and screenshot of how many times my line went up and down and how many times i did not even get half the speed i was paying for. Now i want to cancel my service, now i must give them 30 notice, bull why? i must stick to rules but Telkom does not care.

Please who ever reads this, DO NOT use any of Telkom service, spare yourself the pain and headache, their service are the worst i have ever seen.

Stefan