IK
Iwan K

1 reviews | Active since Sept 2015

24 Sept 2015, 12:03

Telkom Service - The Breakfast of Losers

24 September 2015<br> Update:<br> Telkom has since my last contact with them cancelled my contract - no warning, no communication.<br> <br> <br> Update on my original complaint<br> 02 Sept 2015<br> Have been trying since Sept to upgrade my Internet Promo 5 contract. Gave up. Tried again in June and have been trying every week since to \upgrade"my contract in order to save 33% on the cost. To no avail. Can't do it in store. Can't do it when I phone \""will get sales to contact you\"". <br> <br> Have contacted them via Twitter who keeps saying <br> 1. Apology<br> 2. Complaint escalated<br> 3. Will get right back to you.<br> <br> Still nothing. What a useless bunch of *********** people. I would dearly like them to reimburse me 3 months x R100 for their own inefficiencies.<br> <br> <br> 07 Sept 2015<br> Still nothing. This after I spoke to Tumelo Madisha Miche Naidoo and Hophney Leso last week."""

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Replies (1)
Telkom
Telkom's reply24 Sept 2015, 12:37
Official
Hello I****emp,

Thank you for making contact with us.

Please be advised that your query is being attended to and feedback will follow.
We are liaising with our sales team and seeking feedback on your behalf.

Your ***

We apologise for any inconvenience caused.

Regards,
Bongani
Telkom Social Media Team
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