telkom service terrible

I ordered a product on the 13th May and was contacted immediatly for instalation the next day

on the 14th Vumatel came through and laid my fibre

i have since been waiting for telkom to get back to me with regards to my router delivery

i called several times and was given inacurate information further more they still tell me that my issue will be resolved in 24 hours

i called on the 04 April and was given this Reference number ********** 38 and the gentlemens name was Adam Jacobs who assisted and said his supervisor will get involved but i still have no feedback this is terrible service todays is the 6th