1 reviews | Active since May 2014
Telkom Service Sucks when trying to CANCEL my acc
I need to cancel my account with Telkom and CANNOT because no one answers the phone. We are now on the 8th of April and i want to give my months notice since the first of april and i have been put on HOLD waiting for over an hour, almost daily! i just cannot wait anymore. <br> <br> Telkom should not bother phoning on the landline because i've PACKED most of my household already (as i'm moving towns) and seeing i only use my telkom line for my internet, there is no need for the phone!! PLEASE email me directly and confirm cancellations PLEASE.<br> <br> Redeem whatever you have left of a good reputation because currently your service SUCKS! Moving is one of the highest rated stresses in the world...but i must state...cancelling my account with you is far more stressful!!!
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM101837.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM101837.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
