1 reviews | Active since Oct 2016

10 Oct 2016, 09:53

Telkom service sucks

<p>I app**** on 08 August for my ADSL to be cancelled, sent all documentation and i have been charged for Sept and Oct even though im not using this service anymore! i have tried unsuccessfully to inform Telkom, however i get sent from pillar to post! lets see if they will respond to this! i am a debit order customer and ive just been informed on enquiry that my landline service was cancelled??????? so if i didnt call how wa s i supposed to know?</p>

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Replies (1)
Telkom
Telkom's reply10 Oct 2016, 13:40
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our ADSL Team, please email your Id number and order number to ***.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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