TELKOM SERVICE SUCKS

Been a faithful customer of Telkom SA, with this said,from Telkom's team leaders(managers) down to there call centre assistants cannot or will not sort out problems. I have been waiting for data which i never recieved when i recharged on the 18/10/2018. This would have been resolved in 72hrs as you get told every time and they are "ESCALATING" the complaint to the relevant department/s., and then some bright spark closed the cased without resolving it. Today is the 06/11/2018 i am still been given the run around by Telkom. When you want to speak to a manager or higher you get the promises but no delivery. This is frustrating to customers and a game to Telkom employees, it seems. Please do not raise any Telkom related queries or problems to the following Telkom employees as you will not get any responses, call centre assistants- "Lungine Magazin" , "Khanyi Maqethuka" and Team Leader- "Eugenia Mchunu".

This is not only about the data its about principle.

Another government institution which is failing the patriots of this country.