Telkom service sucks

I have made arrangements with telkom to double debit me as they said my debit order didn't go off the previous month. Then i get debited on the 24th for 2500. after they debit me they suspend my line. i then have been calling in to telkom 081180 since the 1st everyday twice a day to get this sorted out and everyday is a new story from 24 hours to 48 hours to 5 hours i have been told that payment needs to be allocated from the collections department. this has gone on for over a week now and nothing my line and data line is off. every call i make to telkom i get through to another *********** call center agent and they can never assist and always escalating it to a manager who i can never speak to despite me holding on for hours on end.... This is the most horrible experience ever. I will never recommend Telkom Mobile to anyone ever. You have my money and i am getting no service at all.