TELKOM SERVICE SUCKS

<p>I have a Telkom mobile account in my husbands name which was taken out 18 months ago. During these 18 months I have had endless probless with signal, data and calls. 3 months ago I went into the store where i took out the contract and lodged a query that i needed to get out of the contract as i cannot make or recieve calls or access anything via my data. I was told that someone would contact me. Need less to say no one did and I phoned back and was told I must email my intent to cancel my cantract and they would follow up with technicians etc. To this day no one ever contacts me unless i phone the call centre and throw my toys out the cot. Due to the fact that the contract is my husbands name they wont speak to me but he cannot sit on the ohone in excess of 45 minutes holding on trying to speak to someone as he is on another networkj and looses his minutes waiting for no one to ver solve his problem. I am at my wits end paying for a contract and service which for the past 18 months I AM NOT GETTING AND NO ONE CARES. I manage a Childrens Home and as such am on call 24/7 but most of the time in emergencies no one can get hold of me and I cannot make calls out due to NO SERVICE. </p> <p>When we do manage to get hold of someone they are unable or unwilling to help as they say its for another department but they cant get through to the said department. Their lines are down, computers are down or they dont have access to other people. Surely TELKOM is in the communications business and this should be easy for them to communicate with each other. </p> <p>I will never ever tecommend telkom to anyone. They are uselss, dont care and done get back to customers. They were quick to sell me my contract but they same office tells me they cant help me as they are only interested in selling contracts, i must contact customer services......</p> <p>Management or supervisors dont exist within TELKOM and quite frankly they dont give a damn</p>