telkom service sucks!!!!!!!!!!!

<p>I have had a faulty residentialline since mid September and logged it online on 27 September 2016 at 9:14am. with reference number 94577. to date i have not had any response from anyone at telkom and my line to date is still dead. Everytime i try and call...no answer or service and i cannot relog this darn thing online as it still gives me a status of "<strong>we are aware that your line is currently down and we are working hard to get this up and running shortly</strong>" thats a <strong>LIE</strong>!!!!!!!NO HAS TAKEN ANY INTEREST IN RESOLVING MY LOG AT ALL!!!!!!!!! its been over a month and still no service. I hope this will now get the derserved attention and resolution.</p>