Telkom Service SUCKS
<p>I am paying for rental of my phone and ADSL and use it for business. i reported a problem on 25 Oct and up till now nothing. i have been told it has been "escalated"! Then I was told a technician will go out anytime from now (27th Oct). 31st I got told that it has been scheduled for 6 Nov. What kind of service is this. I will sue you for income lost and will not pay the rental for this time.</p>
What is the point of sending me this response
Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.Your reference number is AI **********
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Then when i query again ----------- NOTHING!!!! Telkom would not know what service is if it bit them on the a**!!!!
What is the point of sending me this response
Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.Your reference number is AI **********
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Then when i query again ----------- NOTHING!!!! Telkom would not know what service is if it bit them on the a**!!!!
Morning
So sorry for the delays
Your fault was escalated to our dispatch analyst to expedite fault now been assigned to a tech updates will be provided via text, should we have any further details our team will contact you.
Regards
Regards
Jawaad Davids
Telkom Social Media
Telephone: 10210
Email: **********
I still dont have a line or adsl. The technician Vuyo that was there on Friday said it is an under ground cables and it is going to take 6-8 weeks!!!!!! REALLY!!!!!
Morning
So sorry for the delays
Your fault was escalated to our dispatch analyst to expedite fault now been assigned to a tech updates will be provided via text, should we have any further details our team will contact you.
Regards
Regards
Jawaad Davids
Telkom Social Media
Telephone: 10210
Email: **********
I still dont have a line or adsl. The technician Vuyo that was there on Friday said it is an under ground cables and it is going to take 6-8 weeks!!!!!! REALLY!!!!!