Telkom Service Sucks

<p>Telkom service sucks. I have been having issues with this company they do not debit when they are supposed to. I had requested a debit for the end of the month and they did not debit as they were supposed to I saw this on my account statement and called to query why they did not debit. They told me that they did debit and they received the funds so I do not owe them anything. even though this was not reflecting on my account. On the 15th they tried to Debit again this time it was double the amount they did not receive any funds so the bank charged me R115 for this. On the 20th Telkom blocked my line for not making any payments. I couldn't even call them to rectify the issue as my line was blocked on the 30th of that month I was double debited my account was only restored 7 days later. The following month they debuted as they were meant to and everything was fine but the month after that we were back to square one. Telkom did not debit my account again. I called them and I told them what happened they told me the exact same story they told me last time that they received the funds and I don't owe them anything so I wanted to be safe this time I asked the lady to send me the banking details and I will make the payment into their account. I received a text with the banking details and a payment was made. My trouble started when they still wanted to debit on the 15 even after I paid. I called to enquire they told me some long story that doesn't even make sense to me. To make things even worse Telkom says I must pay their bank charges because there were no funds in my account even though they confirmed they received the funds in the 3rd of this month. Telkom does not value its customers I pay over R1000.00 per month I am considering cancelling all my contracts with them due to their poor service and making my life miserable.</p>