hL
hagit L

1 reviews | Active since Aug 2013

13 Aug 2015, 12:36

TELKOM SERVICE SUCKS

HI <br> <br> MY PHONE ***) HAS BEEN OUT OF ORDER SINCE 22/06/2015 REF 227CRK220615. GOT MESS THAT PHONE WAS FIXED BUT WAS NOT. SO HAD TO GET A SECOND REF 830CRK270715. I ALSO HAVE AN ESCALATION REF 703292 06/07. WE ARE KNOW 13/08/2015 AND PHONE STILL DOES NOT WORK. WENT TO TELKOM IN ROSEBANK ON THE 08/08/2015 AND AN E-MAIL WAS SENT OUT TO:<br> CARLES CHEARY(CG) RAYMOND LEEDA (R) AND THEMBI MANDLAZI (T). NOT ONE OF THESE PEOPLE HAVE EVEN BOTHERED TO PICK UP THE PHONE AND CONTECT ME. IT IS AN UTTER DISGRACE THAT THERE IS NO WAY THAT I CAN PICK UP A PHONE AND SPEAK TO MANAGER OR SOMEONE HIGH IN TELKOM TO HAVE THIS SORTED OUT. ON TOP OF THIS I AM GETTING SMS THAT I NEED TO PAY MY ACCOUNT. WILL NOT PAY IT AS I HAVE NOT USED TELKOM SERVICES FOR TWO WEEKS.<br> <br> SUCH A DISGRACE OF TELKOM.<br> <br> HAGIT LEVENBERG<br> ***

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Replies (1)
Telkom
Telkom's reply13 Aug 2015, 15:42
Official
Hello hagitleven,

Thank you for making contact with us

This response serves as confirmation that your query has been received and feedback will be provided soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM134284
Regards
Luleka
Telkom Social Media Team