1 reviews | Active since Oct 2016
Telkom service still bad after fault logging
<p>On friday the 21 st April I called telkom to log a fault with my phone line. I say phone line because the internet is working so it means they are put on different lines. Yesterday(24th) I did a follow to see the progress, guess what the call has been closed to say the problem was resolved. I logged another fault again for the same problem yesterday, this morning its still with the technicians they still need to test if there is anything wrong with the line. Under normal circumstances I would have given them days to sort this out but my experience with telkom is so bad that is why I am writting to Hellopeter, for a quick service. The phone number is ********** 121.</p>
Good day Naomi,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Naomi,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
