TELKOM - Service - Repair - Online Chat - PRIORITY

I had a line installed on 18 December 2015, line conversion and execution took 2 weeks (OK, they did say it takes about that long). Now almost 1 month after installation, my internet still does not work. I have been given a priority number almost a week ago and still nothing. I keep getting different stories from Telkom about the reason its not working, now it the Exchange that is down. I was supposed to be on the top of the list on Thursday (according to the Telkom consultant I spoke to) and still its not working on Saturday. Did they even go and fix it?<br> <br> Today I use the online chat and can get no answers. All the consultant can do is send a email to the to the assigner of our area and say its urgent. WOW. \I'm sure that is really going make things happen faster"."""