TELKOM "service provider"

<p>Hi</p> <p> </p> <p>I have never in my life experience such bad service from a company. Telkom has no customer service and can’t help me doesn’t matter what level or department you are put through to. I have been trying to cancel my contract for over 2 months now with no luck. None the less Telkom has billed me R 2 764.05 during this time. Every time this has apparently been escalated and never has anyone from any department contacted me back. This is not even the worst part, as no one could tell me the exact procedures of how to go about the cancelation! Every time there is something additional that must be done in order for them to cancel my account which by the way I never signed for or received a contract, or was I ever notified of the correct amount of what I will be billed for! Finally today I have sent them all the information and paid every undeserved cent to them, and they tell me it can take up to 30 days, which by the way I will be charged pro-rata for!</p> <p>How on this planet do they still have clients? I hope that there is someone in Telkom that has a two penny’s worth that can help me cancel this so I can finally leave this terrible “service provider”.</p>