Telkom Service - penalties useless company

Shocking Service - Uncapped Home Wifi Service just stopped working for a month Technician called out was unable to fix instructed to just wait and hope for the best still while they billing me.

at this point automatic payments was disabled on the telkom site

2 months goes past no service and still getting billed, Was forced to cancel and recall the payments from the bank as R1600 for no service is unacceptable.

I have been paying off the bills from that incident even now a year later to an equivalent amount of R2650

Completely unacceptable service.

Now I am unemployed and can no longer make payments they hand me over to credit bureau who I was dealing with a Yolande Wilken @ DC Fourie Collection Agency who tells me I am Young I must just pay it.

R2650 for a service that was never delivered and must pay penalties for a fault of Telkoms but they are not interested in service only on *****ing money for free while partially providing service.

Let Me add that the cost of the service is R450 a month, Which bounced at the banks with penalties from the bank and telkom even though I cancelled auto payments on the website they still went off. From which they did not resume fixing the service but resumed charging me . A service that cost R450pm bounced for 2 months turned into R2650

I Highly Recommend not using Telkom Service.

I am just a customer that was looking for internet and was not able to pay R1600 for no internet and am still forced to use an LTE service while paying.