TELKOM SERVICE PATHETIC!!!

<p>I reported our prepaid landline 01-11-16 again 11-11-16 and our internet line 18-11-16 . Ref no's: 127CVZ111116 and 1CVK181116. Both are still not working. I phoned today from a cell phone and was on the line for 34 minutes 27 seconds, with no resolve. The first two people I spoke to said that we are entitled to a free ****le to at least have internet access. As there is no Telkom store in our area it would be delivered to us. The sales department however disagreed with this and said we have to go into a store. We are pensioners and the nearest one is 2 hours drive from us! Please resolve this problem asap or we will be removing our Telkom lines on a permanent basis. Sincerely Mr & Mrs M. E. Mullin.</p>