Telkom Service pathetic

<p>I just started a contract with Telkom for an ADSL line. Three weeks later the internet stops working and I logged a fault with Telkom on Tuesday 3rd of May. I phoned on the Friday and they said they will escalate it. It is now the following Tuesday and according to their system it was never escalated. I took down a claim number and am in the process of logging a dispute as I'm paying for a service that I have just started that is not working and there has been no communication as to when the fault will be corrected. I have however received numerous calls from Telkom trying to sell me some of their products so at least we know their sales division doesn't have 'high call volumes' and seem to have plenty of time to try and get more Telkom customers. No chance</p>