Telkom service or should I say no service

Requested our Telkom line to be transferred on 2 February. We were asked to pay the transfer fees at the nearest Post office which we did on 9 February. On 11 February I phoned to confirm if they can now proceed. They confirmed receipt is reflecting on their side. Since this date I have phoned several times, spoken to lots of consultants, been cut off today 3 times. Today the consultant Amanda I spoke to said the payment was not reflecting and put me through to accounts. Nandipha at accounts says it is reflecting and put me through to another consultant... who after explaining whole story, put me on hold and after a 18 minute call, was cut off. Re-diled explained my story, put on hold and cut off.<br> <br>