Telkom Service = Nonexistent

I moved house a month ago and I did fill in the request with Telkom for a line move. <br> They sent me a message to confirm that they will be at my new premises the 10th of April to install the line.<br> It's the 19th of April and i'm still waiting for them to come and install the line.<br> <br> I tried to get hold of Telkom, but it is impossible to get through to them. I'm really sick and tired of their <br> nonexistent service. I wish I could cancel my contract with them but that will not be possible because <br> I have a 2 year contract with them. I really, really need an Internet connection ASAP!