BH
Ben H
1 reviews | Active since Sept 2011
15 Feb 2016, 08:33
Telkom service non exsistent!!! 14 Days no line!
On 01 February my line suddenly went dead. When reported they said it is an area problem and be fixed same day. On the 03rd i reported it again and receive REF; 712CRK030216. After numerous calls to 10210 I got various different answers and up to date no technician allocated to the problem. Even escalation of problem with no effect.
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Telkom's replyOfficial
15 Feb 2016, 09:32Hello benhooman,
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. We have escalated the pending fault reference with request for urgent tech support. We will provide further available updates.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. We have escalated the pending fault reference with request for urgent tech support. We will provide further available updates.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply15 Feb 2016, 09:32
Official
Hello benhooman,
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. We have escalated the pending fault reference with request for urgent tech support. We will provide further available updates.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. We have escalated the pending fault reference with request for urgent tech support. We will provide further available updates.
***
Regards
Keagan
Telkom Social Media Team