telkom service it up wall
<p>I took a contract from telkom mobile for a p8 lite and after to weeks the Bluetooth and Wi-Fi stopped working and even after doing a software upgrade it's still not working and now they tell me it needs to go 28days for repairs, this is not acceptable as the are so many complaints all over the internet that this is a common fault with this device and everyone acts as if it's the customers problem we need to understand that cpa clearly status that if it's a manufatures defect I as a customer I'm well with in my write to request that this device be changed. And if telkom is a company that prides it's self on its customer service I know that this will be addressed timiously kindly note that if I don't have a response with 24 hours I will then go to every media site I can find until I'm herad </p>
We still await for so resolution to this problem and no one is contacting us didh regards to this complaint and this is appalling that I have to beg for someone to sort of this matter .
Is someone going to give me hearing
We still await for so resolution to this problem and no one is contacting us didh regards to this complaint and this is appalling that I have to beg for someone to sort of this matter .
Is someone going to give me hearing
Good day.
We apologize for the inconvenience caused.
You need to take the device in for repairs in order that the Repairs Department will have the manufacturer to assist further. There is no other way to have this attended to. Please visit any of our stores & get it booked in for repairs.
Kind regards
William
Telkom Social Media Team
Good day.
We apologize for the inconvenience caused.
You need to take the device in for repairs in order that the Repairs Department will have the manufacturer to assist further. There is no other way to have this attended to. Please visit any of our stores & get it booked in for repairs.
Kind regards
William
Telkom Social Media Team
The device is still with repairs and now what
The device is still with repairs and now what
