Telkom service is Useless

We are a business operating in New Germany and have been having problems with our lines for the last 2 years. We continuously have our ADSL dropping. We kind of got used to it and I would think Telkom technicians should now know us on a first name bases.<br> <br> The latest incident was last week. It has dropped and hasn't been sorted to date.<br> <br> When we contact Telkom it's different stories. First we were told it is a fault in the Area. Last week Tuesday we were told the fault was sorted though it was not. Yesterday we were told that a technician will come to our premises to attend to the problem, implying that the area problem is now fixed and that the problem exists just at my premises.<br> <br> Until now, we await this technician (13.01.2016 15h30).<br> <br> Try calling Telkom and it will probably be easier getting hold of a Government Department though Telkom's service is as useless as most Government Departments. <br> <br> ......and this is service on a business level.