1 reviews | Active since Jul 2016

28 Jul 2016, 08:04

TELKOM SERVICE IS USELESS

<p>I have been with Telkom for just over two months. USELESS. The first month's debit order did not go down at all and we have been getting warnings that the account will be suspended due to not paying. I had to do an EFT. Second month the debit order goes off on the 20th - whilst I didn't have any money in my account. It therefor bounced back and the bank charged me R 150.00 for that. Now they tell me, the payment still reflects as outstanding on their side. What? No? Didn't I just say the debit order bounced back. THE DEBIT ORDER (AS PER MY CONTRACT) IS ONLY SUPPOSED TO BE GOING OFF ON THE LAST DAY OF THE MONTH. Also, just to make a point... Why do you insist on a proof of residence if you can't even get the address right on my invoice? Seriously. Please sort this out or I will move to another service provider.</p>

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