TELKOM SERVICE IS TERRIBLE MAKING EFT PAYMENT THEN THEY STILL SUSPEND YOUR LINE!!!!!

<p>Good day,</p> <p> </p> <p>I have made a payment on my telkom mobile account on the 11th of March.</p> <p> </p> <p>I made a few calls on Saturday to find out if they received the payment the call centre agent says no it will take 48-72 hours to refelect.</p> <p> </p> <p>I phone back Monday morning consultant says no it is not showing yet.</p> <p> </p> <p>I phone again the afternoon the call centre agent said that the account is with collections and they will take 7 days to allocate my payment!!!!!!</p> <p> </p> <p>As per precious month I also paid a bit late due to unforseen circumstances, the amount refelected on the monday they suspended my line on the Tuesday!</p> <p> </p> <p>I had my contract for the last 24 months and it was just this last 3 months that it was a bit tight on me and I didnt pay on time.........</p> <p> </p> <p>they NEVER go the extra mile they always tell you that it is all system based and they cannot unsuspend the line or this or that I am so sick of the story!!!</p> <p> </p> <p>I need answers here I am not happy with telkom at all their service is terrible!!!!</p>