RM
Ryan M

1 reviews | Active since Apr 2012

12 Feb 2016, 09:37

TELKOM SERVICE IS TERRIBLE - CANT CANCEL ACCOUNT

Send cancellation docs end of Nov 2015. Called in Dec to find out if they received it. No one new anything about it. Sent it again Dec 17. Called again, a telkom lady said send it to her because she's also not getting a response from the cancellation department and then she will make sure it gets to them.<br> <br> Paid the Dec bill in Jan. Called in Jan again to find out whats happening. Still no one knows whats going on. Finally some one called me end of Jan and said they would make sure its cancelled.<br> <br> Today I receive a bill with amounts being charged for Jan and stating that my account is over due. Pay immediately.<br> <br> Seriously!<br> <br> There's a bunch of useless people working at Telkom,<br> <br>

0
Replies (1)
Telkom
Telkom's reply12 Feb 2016, 11:28
Official
Hello fuzegraphics,

Thank you for making contact with us again

This response serves as confirmation that your query has been received and we will provide feedback soon.

We really do apologize for the delay.

Your reference number is:SM184400

Regards
Luleka
Telkom Social Media Team