TELKOM SERVICE IS TERRIBLE.

Item: Telkom
Rating: 1
Author: Deveshnee G

SO THIS IS THE STORY!!!! I DON’T CARE WHAT URL DO. I WILL BLOCK ANY PAYMENTS TO TELKOM FROM NOW ON.

I took up the May double deal. Which is the modem + 20gig day + 20gig night. However I only received 10gig day and 10gig night for May and June. Well May’s data was prorate however on the 10gig and not 20gig. I have been trying to call you people from the 1st of June. No luck. I even went to the store. No luck! I’m so flipped tired of your service.

I managed to get hold of one of your agents on the 11th June and 15th June. Both of no help to me. So if I do not get my data by the 20th I will block my account from you guys.

My case number is ********** 1

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Replies (1)

Deveshnee G's updateReviewer Update

29 Jun 2018, 10:27

You know its the 29th June 2018. I have been complaining and calling about this from May 2018. Please tell me how long does this take to allocate the correct data plan. Also, I use the WIFI for my business. How on earth must i do this when 90% of the time I dont have data. I also requested you to call me. not damn reply yo this.

Deveshnee G's update29 Jun 2018, 10:27

Reviewer Update