LW
Lindsy W

1 reviews | Active since Oct 2013

16 Jul 2015, 09:54

Telkom service is terrible

I logged a call for a faulty line on the 1st Of July 2015. Till today I still havent had anyone come out and see what the problem could be. I call in every now and then and hear every excuse under the sun. Its been escalated, shortage of vehicles. This is a post paid line and I pay even though the phone isnt working. <br> <br> Telkom is very quick to cut people off when they dont pay, but they are glad to take peoples money without providing a service.<br> <br> telkom escalation ***<br> landline no : ***

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Replies (1)
Telkom
Telkom's reply16 Jul 2015, 10:54
Official
Hello linobmw2000,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Department and feedback will follow.

Your social media reference number is SM125957.

We apologize for any inconvenience caused.

Regards
William
Telkom Social Media Team