TELKOM SERVICE IS SO POOR , FROM CALL CENTRE TO NETWORK CONNECTION , THESE PEOPLE ARE SO USELESS.

TELKOM SERVICE IS SO POOR , FROM CALL CENTRE TO NETWORK CONNECTION , THESE PEOPLE ARE SO USELESS.

I migrated to fibre at my office in Aug 2025 but since then we had a poor connectivity, and reported but no help. Secondly since then we were not given a yealink hanset device so that we can be able to make and receive telehone calls on IP voice. Now we have been without telephone for a period of full 2 weeks. We we email we get a reply saying an Agent will call us but no one calls us. We went to stanger branch for help they said they do not do business and sent an email to an *********** sales agent whom did our sale, but that person did not even bother to get back to us. At the end of the month we will be billed yet we did not get any service from them. When you call a call centre their poor lines keeps breaking and they do not even bother to return the call to you as a customer..this is way way poor service these people are so useless from Top management to their genereal worker, this uselless company must be close, very very disappointing shame !!