1 reviews | Active since Jan 2017
TELKOM service is shocking
<p>I am tired of the way telkom treats their customers. I went to the telkom shop at Midlands mall was entitled to a router as i took out a contract with telkom. I get told to put my name in a book I then wait six weeks after numerous phone calls and visits to the store. I phone the call centre and get told that the shops operate independatly and its not their problem (HOW IS THIS GOOD SERVICE OR MY PROBLEM) I AM PAYING 600 rand + amonth and i get this type of run around. I then get the router andd what does telkom do they charge me for the router when it was supposed to be free. In the interim my internet when down and i get the run around for three weeks before its fixed. ALL I GET FROM TELKOM IS INEFFICIENCY AND EMPTY PROMISES. ITS GOT TO THE POIT WHERTE I WILL NEVER RECOMEND TELKOM TO ANYONE </p>
Good day Daryl,
Please be assured that this matter has been escalated to our Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Daryl,
Please be assured that this matter has been escalated to our Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
