WH
Wanda H
1 reviews | Active since Mar 2009
23 Sept 2015, 14:51
Telkom service is shocking!
I have now sent over 80 emails and problem still not resolved. Went to retentions department and excalations department and reported it to ICASA. Telkom cancelled my ADSL line that I need for work, it was Telkom's error and should not have been done. Two weeks now, over 80 emails and nothing! Please please please avoid Telkom at all costs. Rather go through Neotel or any other service provider - they are absolutely useless.
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Telkom's replyOfficial
23 Sept 2015, 17:05Hello wandamrs,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM148673.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM148673.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,
Telkom's reply23 Sept 2015, 17:05
Official
Hello wandamrs,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM148673.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM148673.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,