TELKOM SERVICE IS *******. DO NOT TAKE CONTRACTS WITH THEM

Telkom service is *******. Whether you go to the store physically or you phone them you still will not win. When you go to the store the workers always tell you to phone a certain number whereby they do not pick up the phone. You are also asked for authorization numbers that one does not know about. I do not understand my billing/invoice and have no one to explain to me because i cannot reach anyone at Telkom. At the stores they are the only service providers that have very long queues which shows that everyone is experiencing problems with Telkom. Both my sim cards have been blocked by them for the past two months but they still continue to bill me even though the sim cards are not in use at all. They have also handed me over to their lawyers who also do not respond when i try to reach out to them. I have paid a portion of the amount they say i am owing to them but Telkom it is still not reflecting on my Telkom invoice. I fear that i could be paying my money to ******** the way they are so unprofessional. I don't know what to do now. Please assist me.