aK
abdullah K

1 reviews | Active since Nov 2016

10 May 2017, 18:55

Telkom service is *******!!!

<p>I recently requested to change my Internet service provider from Telkom to Mweb, when doing the change over I was told by telkom , my line/account will be moved into holding pool.</p> <p>The contact centre agent then cancelled the line & adsl completely by 'accident' , saying it will take 48 hours to put our account back in the holding pool.</p> <p>After calling telkom 5 times & <br />Visiting the store 4 times <br />They now tell me it takes 14 days.</p> <p>I am unable to work for 14 days now as I work from home.</p> <p>Never ever get internet through telkom as they block you off for 14 days because you cancel your services through them.</p>

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