RV
Ross V

1 reviews | Active since Jul 2014

04 Aug 2015, 16:10

TELKOM SERVICE IS RIDICULOUS!

This is my 9th email I am email Telkom regarding an update. I have spoken to Thelma at Technical support, and she said the exact same thing. <br> <br> There is a guy name Vuyo Sompa who is seriously one of the most useless technicians on the face of the earth. I had a call from Telkom on saturday the 1st asking if my line was operational. I said no and they said they would call me back! (Didn't receive that call) I then phoned on Sunday to speak to the Green Point exchange and they said they will sort it out and revert. (Still waiting for that call) I received a text message from Telkom saying that my line will be operational Sunday/Monday but yet... NOTHING HAS HAPPENED! <br> <br> I am tired of wasting my time and I cannot believe the service I am receiving.<br> <br> I want feedback immediately. This has gone on long enough, especially after me having to contact Telkom!!!! Do you not have any pride in the service you are offering?

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Replies (1)
Telkom
Telkom's reply04 Aug 2015, 20:34
Official
Hello rossviljoen11,

Thank you for making contact with us.

Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Bongani
Telkom Social Media Team