Telkom service is poor, they don’t care about their customers.

The service is very very poor, rude consultants, especially in both the centurion mall branches. The App is useless and the billing is poorly explained to customers. I had to call 6 times just to ask a simple question about increasing my spending limit as no one told me I couldn’t buy airtime with the contract I had chosen. I was transferred to different departments because the consultants did not know who I had to talk to, instead they said it’s impossible to increase it but then someone on YouTube told me otherwise. I cancelled my contract in December and I still have to keep calling them to ask for my invoice so that I can part ways with this network. Telkom is really the worst.