sM
samiksha M
1 reviews | Active since Dec 2015
04 Dec 2015, 13:22
TELKOM SERVICE IS PATHETIC FAULT NO: 447CRZ031215
ON 18 OCTOBER MY LANDLINE STOPPED WORKING, I WAS UNABLE TO MAKE OR RECEIVE CALLS, THE LINE WAS DEAD. IT TOOK THE TECHNICIAN OVER 3 WEEKS (14 NOVEMBER) TO ATTEND TO MY ISSUE.<br> 2 DECEMBER MY LAND LINE STOPPED WORKING AGAIN. <br> NOTE MY PHONE HAS BEEN OUT OF OPERATION LONGER THAN IT HAS BEEN IN SERVICE. YET I HAVE CONTINUED TO PAY MY MONTHLY FEE.<br> I HAD TO ARRANGE FOR A FAMILY MEMNBER TO REPORT THE FAULT BECAUSE THE CALL CENTRE TAKES FOREVER TO PICK UP.<br> I AM FURIOUS!<br> TELKOM SERVICE IS PATHETIC!<br> FAULT NO: 447CRZ031215
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Telkom's replyOfficial
04 Dec 2015, 13:43Hello smackerdhuj,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received. We will have the current issue investigated and provide suitable feedback as soon as possible.
Included below is the link to your report.
http://hellopeter.com/company-zone/update-response?report=***
***
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received. We will have the current issue investigated and provide suitable feedback as soon as possible.
Included below is the link to your report.
http://hellopeter.com/company-zone/update-response?report=***
***
Regards
Narriman
Telkom Social Media Team
Telkom's reply04 Dec 2015, 13:43
Official
Hello smackerdhuj,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received. We will have the current issue investigated and provide suitable feedback as soon as possible.
Included below is the link to your report.
http://hellopeter.com/company-zone/update-response?report=***
***
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received. We will have the current issue investigated and provide suitable feedback as soon as possible.
Included below is the link to your report.
http://hellopeter.com/company-zone/update-response?report=***
***
Regards
Narriman
Telkom Social Media Team