Telkom Service is Pathetic

<p>Eventually now that I just got my line transfered to a new premises after waiting for 6 months. Telkom decided to block/close my account without any notification or advise despite the line rental payments up to date. I have just been told that my Waya waya package was blocked and they need to put my account into a normal Telkom monthly instalment package. When I requested the line move I was advise that my package would remain the same and now 6 months down the line of Telkom failing to transfer my line all I am getting is "sorry mam but we cannot reinstate that package please speak to billing to get your refund for the money that you paid for the line rental" .</p> <p>No one can give me the reason why my account is blocked instead I am being refered from one department to another and from one person to another.</p> <p> </p> <p>Like seriously how pathetic is this service, this is beyond all levels of incompetency.</p>