Telkom service is pathetic!!!

<p>I recieved my modem on the 1st March 2017. When I recieved the invoice on the 8th March 2017, I was billed for February and March and charged for a service I had not used in February! This amount is to be due on the 31st March 2017. So I contacted Telkom and logged this case with them on the 8th March 2017 and I was told that someone from the billing department would contact me to reslove this. I followed up on the 13 March 2017 and was told that my query had been forwarded to the billing department and they would contact me on the 17 March 2017 to resolve this and that they would not debit my account until this is resolved. I also requested that this amount be paid via EFT and not debit order. But Telkom went against my will and still debited my account and to add to that INCORRECTLY without resolving the query or getting back to me! This is highly ********* and the worst service I've ever recieved from any service provider! Please call me back so this can be resolved and I can end my contract with Telkom! </p> <p> </p>