TELKOM SERVICE IS PATHETIC

I have been waiting for about 4 months now for a Telkom technician to come and connect a new cable. I have phoned numerous times but it is impossible to actually get through the long list of options and then when you do get through you get passed around and then cut off. I have complained on the Telkom website no one responds. I eventually got a phone call from a Telkom representative, gave all my details and what was required. I am still waiting....No response Still!!!! I even got an sms asking about Telkoms service, to which I responded and told them that I wasnt happy. After a long list of questions, STILL no one has come back to me!!!<br> <br> It is unfortunate that Telkom has a monopoly, but one thing is for sure when there is a decent alternative, I will certainly not continue to use Telkom!!!!