TELKOM SERVICE IS HARROWING

EXTREMELY BAD SERVICE received from Telkom over a number of months - my router doesn't work so I can't use my internet. They won't send someone out to check my router, they simply say I must go to them - I live in Alexandria, the nearest Telkom shop is over 100km from me. I pay for a service that I now can't use and they refuse to help. Now, when trying to cancel the contract, and trying to register on their website in order to do so, I can't even do that because I need to fill in an OTP within 3 minutes, but it takes the email with the OTP 6 minutes to come through - ending in a vicious circle. I know Telkom won't respond to this message either, they're too useless to even do that, but I hope this message will stop anyone else from making the mistake of taking out a Telkom contract. I will now attempt to phone them - oh joy...