TELKOM SERVICE is DISGUSTING

I have had the worst service from Telkom 8A. I have 2 x DATA and 1 x phone contract with Telkom. I am paying R550/month for DATA that I am unable to use due to no Network coverage in Kensington. I laid a complaint in January, a technician was only sent out 1 month later and took Readings. he informed me that someone will get back to me and to date I have received no feedback.<br> <br> Telkom added mobile DATA on my phone that I never ever requested. they promised to refund me in which in 2 months no refund has been rewarded for neither the data nor the Phone Mobile Data. my line has been suspended for over a month now and I have been on the phone and in contact with agents everyday sometimes twice a day trying to find out what my refund is and what my outstanding balance is, but to no avail agents keep escalating the matter and nothing gets done or finalised. I have been in tears on the phone calls explaining that I have a child and need help urgently with the outcome of my account to be activated and to date still nothing. these calls are recorded and no one is assisting me from TELKOM. <br> <br> I am still left without a phone and am appalled by the lack of service and assistance.