TELKOM service is bad

<p>My landline and internet is off since 24 April 2017.</p> <p>I have logged fault calls to 10210 on 4 occasions without any assistance or feedback (Fault 1382cwk260417 and ref no 978956).</p> <p>Call centre operating without supervisor or manager – that partly explains the bad service.</p> <p>Will I get refunded for no service ?</p> <p>When will my problem be sorted out?</p> <p> </p>