TELKOM: SERVICE FROM HELL.

The past 3 months with Telkom have been a nightmare due to the incompetence of some of their call center staff.I have reported a ****** data sim in March and it was not blocked or suspended, all they promised me is that it will be blocked but nothing happened. In May, all my contracts were suspended for half the month and told that they will activate them once they debited my bank account, called the call center and requested a print out as the data was used to make calls no help was received. 14th June 2022 the suspended my contracts again and was told to pay R2811 reason being the person who has the data sim card transferred R500 airtime and over spend on data,still I was told that they cannot provide me with a print out. How did they allow that person to over use the data sim without asking the security questions or to verify if he /she was the contact holder? I need answers and correct statements from Telkom, I have been using Telkom for the past 5 years without problems. I will never ever recommend Telkom to my family and friends.(72 hour response time,doesn't work - Telkom)